CONSULTANCY projects
HARMONY SERVICED RESIDENCES
SPAIN
Pre-opening setup & opening phase
Sales phase
Standards Creation & Implementation
Recruitment
Training
Luxury and Exclusive service experience
LA ESPERANZA GRANADA
SPAIN
Pre-opening
Housekeeping
Front office
Food & Beverage
Events
Luxury and Exclusive service experience
Staff training
W BARCELONA
SPAIN
Sales
Acting as Group Sales Director
Restructuring of the department
Team management
Leadership
Coaching
Recruitment
JW MARRIOTT VENICE RESORT & SPA
ITALY
Food & Beverage
Acting as Food & Beverage Director
Culinary - Restaurants - Events - Banquets
Event Management
Reorganization of Event & Banquet departments
SOP implementation
Trainings
Team recruitment
On-site VIP groups & Weddings assistance
LE CONSULAT LISBOA
PORTUGAL
Hotel Operation - Food & Beverage - Front Office - Housekeeping - Maintenance
Team management & Leadership
Restructuring of departments
SOP implementation
Training teams with training manuals
Customer service concept
Recruitment
Quality control
BAKER´S BAY GOLF & OCEAN RESORT
BAHAMAS
Food & Beverage
On-site Food & Beverage operational assistance
Creation & organization of Catering department
SOP implementation
Leadership
Service Procedure
Standards & Trainings
MISÍNCU CAP CORSE
FRANCE
Managing an Incentive group
Hotel pre-opening
Glamping program
Food & Beverage
Rooms Division
FIRA BARCELONA
SPAIN
Project Lead Manager
In charge of Food & Beverage
4 days congress
5,000 attendees
OTHER MISSIONS
Trainings
Quality control audit
Pre-opening support
Menu Design
Food tastings
Benchmarking